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PAYMENT

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TERMS AND CONDITIONS

Welcome!

At MTI, we believe in keeping things straightforward, transparent, and reliable. These payment terms are designed to help both parties enjoy a smooth process from order to delivery. By placing an order with us, you acknowledge and agree to the terms outlined below.

 

Payment Before Production

To begin production and secure your order in our workflow, full payment must be received prior to production, dispatch, or collection. This ensures your timeline stays on track and your products are delivered as scheduled.

Payment Timelines

Your invoice due date corresponds with your production kick-off schedule. Timely payment keeps your order aligned with the agreed delivery timeline. Any delay in payment may affect your production slot or completion date.

Late Payment Policy

Invoices not paid by the due date may incur a late payment fee. If payment remains outstanding 30 days after the due date, a $50 late fee per invoice will apply. This fee helps cover administrative costs and maintain smooth operations for all clients.

Payment Exceptions

We understand that unexpected circumstances can arise. If you’re experiencing genuine delays or have a long-standing positive payment history with us, please contact our accounts team before the Late Payment Policy due date. We’ll do our best to accommodate reasonable requests.

Policy Updates

These terms take effect once you approve your order. Should there be any significant changes to our payment policy, we will update this page and notify clients accordingly to maintain full transparency.

Thank you for your cooperation and timely payments. They allow us to continue delivering exceptional service and quality.

The MTI Team 🏆


 

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© 2021 Medal & Trophy Industries Australia Pty Ltd

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